1. RIGHT OF WITHDRAWAL/RIGHT OF RETURN

You can revoke the contract within 10 days after receipt of the goods with a description of the reason for the return by returning the goods. The return of the goods is at your own risk and expense. Only items that are absolutely undamaged and in perfect, unworn condition will be accepted. Items must be returned in their original, undamaged packaging. In particular, worn, soiled, damaged or bad-smelling products cannot be returned. If this is not the case, we reserve the right to assert claims for compensation. The return should be sent to:

May Geisenhainer
Himmeristrasse 43
8052 Zurich

When returning one of several items ordered, you will receive an adjusted invoice through PowerPay. There is no right of return on reduced and sale items. There is no right of return for deliveries outside of Switzerland.

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2. DEFECTS IN DELIVERY

We ask you to check the delivered items immediately for correctness, completeness and integrity. Complaints about scope of delivery, material defects, incorrect deliveries and quantity discrepancies must be reported to us in writing by letter or email within 5 working days of receipt of the goods. Majeriesli will check the defect immediately. If Majeriesli accepts the defect, you will receive a replacement item of the same type, if it is in stock, and the shipping costs will be reimbursed. Otherwise the entire amount will be refunded to you.